FAQ

  • Every project starts with a discovery call or form to learn about your goals.
    From there, I design, refine, and deliver your project in organized phases so you always know what’s happening.

  • A 55% non-refundable deposit is required to book your project.
    The remaining balance is due before final delivery or launch. Payment plans are available for select projects.

  • You’ll receive a welcome email with your onboarding form, contract, and next steps.
    From there, I’ll schedule your kickoff meeting or send your project timeline.

  • Because all services are digital and time-based, refunds aren’t available for any services or deposits once the project starts, but I’ll always work with you to ensure you’re happy with the outcome.

  • All communication happens through email or text message to keep things organized.
    Office hours are Saturday-Tuesday, 9AM–9 PM (CST).

  • I specialize in small businesses, service providers, and creative brands who value intentional design and storytelling.

  • Each design project includes up to 2 revisions.
    Once I send your draft, you’ll share feedback, and I’ll make adjustments until you’re happy with the final look.

  • Yes, revisions can definitely be made within 48 hours after the project is completed. Any updates or changes after that window would be done at my hourly rate of $150 with a max. of minor changes.

General

  • I primarily design on Squarespace depending on your business needs and comfort level.

  • A standard website takes 1–3 weeks, depending on the number of pages, content readiness, and feedback speed.

    • Custom website design

    • Mobile optimization

    • Basic SEO setup

    • Domain connection

    • One round of revisions

    • Launch support

  • Yes! I offer a monthly maintenance plan that include updates, edits, backups, and content refreshes so your site stays current.

  • Although I do not anticipate that happening.. If you’re on a maintenance plan, I’ll handle it right away.
    If not, I offer one-time troubleshooting support at an hourly rate.

Websites

  • Yes — I offer brand refreshes if you already have a logo but want an updated or more cohesive look.

  • Once your final payment is complete, you own full rights to your approved logo and design files.

  • Absolutely! I offer add-ons like business cards, flyers, social templates, and packaging designs at an additional cost.

  • Most brand projects take 2–3 weeks, depending on feedback and revisions.

Branding

  • I don’t handle printing directly, but I’ll format everything in CMYK color mode and the correct sizing for professional printing.
    I can also recommend trusted print shops if you’d like.

  • Yes! I can design Canva templates or editable PowerPoint files that you can update on your own — perfect for monthly flyers, new promotions, or team use.

  • I design using Adobe Illustrator, and Canva Pro, depending on your needs.
    Canva files can be transferred directly to you if you prefer easy, do-it-yourself editing later.

  • Absolutely. If you already have a logo, fonts, or color palette, I’ll match everything to your existing branding for a cohesive and professional look.

Graphic Design