FAQ
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Every project starts with a discovery call or form to learn about your goals.
From there, I design, refine, and deliver your project in organized phases so you always know what’s happening. -
A 55% non-refundable deposit is required to book your project.
The remaining balance is due before final delivery or launch. Payment plans are available for select projects. -
You’ll receive a welcome email with your onboarding form, contract, and next steps.
From there, I’ll schedule your kickoff meeting or send your project timeline. -
Because all services are digital and time-based, refunds aren’t available for any services or deposits once the project starts, but I’ll always work with you to ensure you’re happy with the outcome.
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All communication happens through email or text message to keep things organized.
Office hours are Saturday-Tuesday, 9AM–9 PM (CST). -
I specialize in small businesses, service providers, and creative brands who value intentional design and storytelling.
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Each design project includes up to 2 revisions.
Once I send your draft, you’ll share feedback, and I’ll make adjustments until you’re happy with the final look. -
Yes, revisions can definitely be made within 48 hours after the project is completed. Any updates or changes after that window would be done at my hourly rate of $150 with a max. of minor changes.
General
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I primarily design on Squarespace depending on your business needs and comfort level.
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A standard website takes 1–3 weeks, depending on the number of pages, content readiness, and feedback speed.
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Custom website design
Mobile optimization
Basic SEO setup
Domain connection
One round of revisions
Launch support
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Yes! I offer a monthly maintenance plan that include updates, edits, backups, and content refreshes so your site stays current.
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Although I do not anticipate that happening.. If you’re on a maintenance plan, I’ll handle it right away.
If not, I offer one-time troubleshooting support at an hourly rate.
Websites
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Yes — I offer brand refreshes if you already have a logo but want an updated or more cohesive look.
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Once your final payment is complete, you own full rights to your approved logo and design files.
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Absolutely! I offer add-ons like business cards, flyers, social templates, and packaging designs at an additional cost.
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Most brand projects take 2–3 weeks, depending on feedback and revisions.
Branding
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I don’t handle printing directly, but I’ll format everything in CMYK color mode and the correct sizing for professional printing.
I can also recommend trusted print shops if you’d like. -
Yes! I can design Canva templates or editable PowerPoint files that you can update on your own — perfect for monthly flyers, new promotions, or team use.
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I design using Adobe Illustrator, and Canva Pro, depending on your needs.
Canva files can be transferred directly to you if you prefer easy, do-it-yourself editing later. -
Absolutely. If you already have a logo, fonts, or color palette, I’ll match everything to your existing branding for a cohesive and professional look.